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Complaints Procedure
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Complaints Procedure PDF Print E-mail

If you think the service we provide can be improved, please tell us. Our aim is always to provide Safe, Efficient and Effective Pharmaceutical services that meet our Customers’ needs.

If you are unhappy with any aspect of our service please speak to our Branch Pharmacist or alternatively call our Complaints Co-ordinator on 01926 410 220 or email

If you feel you cannot discuss your complaint with us you may contact:

NHS England
PO Box 16738
B97 9PT

Tel: 0300 311 22 33

(Monday to Friday 8am – 6pm excluding English Bank Holidays)